Privacy Policy
Last updated: October 2026
At VON, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit your vehicle information to receive an offer.
1. Information We Collect
We may collect the following types of information:
- •Personal information: name, phone number, email address, and any details you provide through our contact or vehicle submission forms.
- •Vehicle information: make, model, year, mileage, VIN, and condition.
- •Usage data: IP address, browser type, and browsing behavior collected through analytics tools or cookies.
2. How We Use Your Information
We use your information to:
- •Evaluate your vehicle and provide an offer.
- •Respond to inquiries or requests.
- •Improve our website and services.
- •Send relevant updates or follow-ups (you may opt out at any time).
3. Who We Share Your Data With
- •We do not sell or trade your personal information.
- •We may share limited data with trusted service providers who help us operate our website—such as hosting, analytics, and email delivery platforms.
- •These providers are bound by confidentiality agreements and may not use your data for any other purpose.
We may also share information if required by law, or to protect our rights and ensure compliance with legal obligations.
4. Text Messages
We send text messages only to people who have agreed to receive them. If you agree to text messages from VON, we collect your mobile number and a record of your consent, and we use the number only to send the messages you agreed to.
- •We do not sell, rent, or share mobile numbers, or text messaging opt-in data and consent, with any third parties or affiliates for marketing or promotional purposes.
- •Mobile numbers are shared only with the service providers that deliver our text messages, such as our text messaging vendor and mobile carriers, and only for that purpose.
- •You can opt out at any time by replying STOP to any message. Reply HELP for help.
- •Message frequency varies. Message and data rates may apply.
5. How Long We Retain Your Data
- •Information submitted through our contact or vehicle submission forms is retained for as long as necessary to respond to your inquiry, evaluate your vehicle, or complete a transaction.
- •We may retain certain records for administrative, legal, or tax purposes.
- •Analytics or tracking data may be retained for a limited period consistent with standard web analytics practices.
6. Your Rights Over Your Data
If you have submitted information to us, you may request:
- •An exported file of the personal data we hold about you.
- •That we correct or delete your personal data (except where retention is required for legal or administrative purposes).
To make a request, please contact us at info@vonauto.com.
7. Where Your Data Is Sent
- •Form submissions may be processed through automated spam detection and website security systems to prevent abuse.
- •We may also use third-party analytics services (such as Google Analytics) that process anonymized traffic data outside your country of residence.
8. Cookies & Tracking
- •Our site may use cookies or analytics tools to understand website traffic, improve performance, and measure marketing effectiveness.
- •You can disable cookies in your browser settings at any time.
9. Data Security
- •We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
- •While we strive to protect your information, no method of transmission over the internet is 100% secure.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with a new "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
VON
Email: info@vonauto.com
See also our Terms & Conditions